Neshta Apps

Inner Mirror Support

Last updated: August 16, 2026

Need help with Inner Mirror? Review the guidance below or contact us directly. We will do our best to help you resolve the issue.

Email Support Privacy Policy Terms of Use

Contact Support

Email: imslowpoke@gmail.com

When contacting us, include your device model, operating system version, Inner Mirror app version, and a short description of the issue. Screenshots are helpful when they do not contain sensitive information.

Never send your Apple Account or Google Account password, full payment card details, or other sensitive authentication information.

Purchase Troubleshooting

If a subscription purchase or free trial does not activate:

  1. Confirm that your device has a stable internet connection.
  2. Make sure you are signed in to the App Store or Google Play with the account used for the purchase.
  3. Check that the purchase is not pending and that your store payment method is valid.
  4. Close and reopen Inner Mirror, then check your premium access again.
  5. Use Restore Purchases in the app before attempting another purchase.

If the issue continues, email support and include the approximate purchase date and the store order or transaction identifier. Do not include full payment card information.

Restore Purchases

  1. Open Inner Mirror.
  2. Open the Settings tab.
  3. Tap Restore Purchases.
  4. Wait for the store to verify your purchase, then restart the app if premium access is not immediately visible.

Use the same Apple Account or Google Account that made the original purchase. Restoring purchases does not create a new charge.

Manage or Cancel a Subscription

Subscriptions are managed by Apple or Google. You can view, change, or cancel your subscription in your App Store or Google Play account settings. Deleting Inner Mirror does not cancel an active subscription.

Find Your App Version

Open Inner Mirror and select the Settings tab. Include the installed app version when contacting support.

Reflection Response Issues

If a reflection response does not load, check your internet connection and try again. If the problem persists, restart the app and include the time of the failed request, your app version, and your device model in your support email. Do not include private or sensitive information from your journal entry.